Job Purpose To process and capture high volumes of manual customer orders, credit notes, and administrative invoices into the primary ERP platform accurately and rapidly to prevent fulfillment or dispatch delays. Key Responsibilities Capture manual food service and hospitality orders received via telephone, email, or third-party buying portals into the system. Process authorized credit notes and customer returns against original physical delivery notes. Verify system entries against correct account numbers, pricing agreements, and promotional codes prior to finalizing invoices. File, sort, and archive physical proof-of-delivery (POD) documents and signed distribution records. Liaise with Telesales and Warehouse teams to clear order discrepancies or data entry conflicts.