Job Purpose To handle the end-of-route reconciliations for all delivery drivers returning from their distribution runs, accounting for every invoice, customer payment, returnable asset, and stock rejection. Key Responsibilities Audit physical Proof of Delivery (POD) documents turned in by drivers for missing signatures, stamps, or customer discrepancies. Reconcile cash-on-delivery (COD) payments, credit card slips, and electronic payment receipts against the trip sheet before routing funds to the cash office. Log customer-rejected goods or short-delivered line items into the ERP system to initiate accurate credit note requests. Verify returnable assets brought back by delivery crews, such as plastic bread crates, bulk temperature dividers, and wooden pallets. Compile daily trip reconciliation reports highlighting driver delays, route issues, or missing paperwork for management review.