Job Purpose To handle the critical backend administration required by the field sales team, managing client onboarding paperwork, updating price files, and acting as an internal point of contact for corporate key accounts. Key Responsibilities Coordinate the end-to-end administration for onboarding new commercial accounts, including verifying documents before passing files to credit control. Maintain and update specialized group-buying contract pricing files and promo matrices within the ERP database. Generate accurate daily and weekly sales performance reports, margin trackers, and volume analytics for the sales management team. Liaise directly with purchasing and warehouse teams to verify stock allocations for major pre-booked event catering orders. Resolve escalated client issues regarding pricing errors, back-orders, or delivery scheduling anomalies.